Knight Fintech Customer Care

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This transcript captures a customer support interaction between Knight Fintech and Meridian NBFC regarding technical issues with a co-lending batch of approved loans. The support agent clarifies the status of loan disbursements, explains the technical rejection causes, and assists with workflow normalization and requeuing of instructions without altering approvals or compliance. The conversation also includes scheduling a joint review with operations and compliance teams to resolve KYC-related c